The regulation of intrastate moving is the responsibility of the Florida Department of Agriculture and Consumer Services, Chapter 507, F, S. Know your rights and responsibilities before selecting an interstate moving company Estimates The estimate must clearly describe, in writing, all charges for the services to be performed by the interstate moving company. Make sure the budget is signed by the moving company. The service order is a list of all the services that the moving company will perform and shows the dates when your household items will be collected and delivered.
Bill of Lading The bill of lading is a contract between you and the moving company and a receipt for your belongings. You must receive a partially completed copy of the Bill of Lading before the vehicle leaves the original residence. Interstate Moving Dispute Resolution Program Before moving your household items, interstate moving companies must provide you with information about their dispute resolution program. Moving companies must offer a neutral arbitration program as a means of resolving disputes that may arise in connection with the loss or damage of their household items.
Applicable transportation charges The charges that an interstate moving company applies for its services must be included in a published rate, which you must make available to you if you request it. If you think a moving company has overcharged you, you can contact the Federal Ground Transportation Board at (86) 254-1792 for assistance. For additional information about hiring moving companies in the state and relocating within North Carolina, check out this useful page from the state Attorney General. The USDOT issues DOT numbers to moving companies engaged in interstate commerce, while state DOTs usually give registration and operating authority numbers to moving companies that provide local and intrastate moving services.
Moving companies in Kentucky are licensed and regulated by the Kentucky Cabinet of Transportation Motor Carriers Division (KYTC). State Departments of Motor Vehicles can license commercial drivers, but they generally have no regulatory authority over moving companies. In Montana, local and intrastate moving companies must have a valid Public Utilities Commission (PSC) number issued by the Montana Department of Transportation (MDOT). The Department of Transportation is responsible for regulating interstate moving household goods companies.
However, moving companies must comply with individual insurance, licenses, and other state laws and regulations. Many consumer complaints received by the Palm Beach County Department of Consumer Affairs refer to moves that cross the Florida state border. While Arizona is largely an “unregulated” state, local moving companies are subject to some regulations from the Arizona Department of Public Safety (AZDPS) and the Department of Weights and Measures designed to ensure that they operate safely and ethically. All moving companies must have a certificate of authority issued by the NPSC, maintain minimum levels of insurance, and comply with the regulations established by the Commission's Motor Transportation Division.
The Colorado Public Utilities Commission (COPUC) regulates local and intrastate moving service providers in Colorado. Massachusetts moving companies must have adequate cargo insurance and publicly submit the required rates to list the services they provide and the cost of each. Delaware-based moving companies that offer local and intrastate moving services don't need to be licensed. To promote safety, economic development and ethical business practices, the South Carolina Office of Regulatory Personnel (ORS) oversees moving companies in the state.
